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Frequently Asked Questions
What is included with my Puzzmo Plus subscription? Is there anything not included?
How do annual subscriptions work? How do they renew?
How do I cancel my subscription?
What happens if I cancel? Do I get a refund?
How does the additional profile for family work?
How do I let you know about an inappropriate word in a puzzle or on the site?
How do I tell you about a word that is in the dictionary but isn’t being accepted in a puzzle?
Account Management
- Setting up an account
- Changing your password
- Changing your email address
Billing & Subscriptions
- What is included with my Puzzmo Plus subscription? Is there anything not included?
- How do annual subscriptions work? How do they renew?
- How do I cancel my subscription?
- What happens if I cancel? Do I get a refund?
- How do lifetime subscriptions work? What do I get?
- The FAQ mentions lifetime subscriptions, but I don’t see a lifetime subscription offer?
Features & Gameplay Instructions
- How scoring works
- Gameplay instructions
Subscriber Benefits
- How does the additional profile for family work?
Feedback and Bugs
- How do I tell you about a bug?
- Do you accept game feedback or recommendations?
- How do I let you know about an inappropriate word in a puzzle or on the site?
- How do I tell you about a word that is in the dictionary but isn’t being accepted in a puzzle?